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How can you help me Unexceptable

1 reviews | Active since Feb 2019

01 Dec 2020, 11:29

STILL WAITING FOR Mr Joseph J Witticker TO REPLY

Still trying to get help...... My mom (**** victim) needs bridging finance until she receive her payout from her Estate Agent. Amount due: R520,000 Was told by one of your consultants to apply for loan online...... then a Mr Joseph J Witticker contacted is via email..... everything was explained and Sanlam policy can be given as security, last email from Mr Witticker was on 20/11/2020 asking to confirm which branch is closer to us. Mom needs an URGENT operation to have surgical repairs done after brutal attack and ****. Nappies come at a cost......Need I say more....... This has been months now trying to get someone at Standardbank to assist us........ Shocking help from Standardbank

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Replies (1)
Standard Bank
Standard Bank's reply01 Dec 2020, 14:34
Official
Good day

Thank you for posting your comment. 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support  
Kind regards 
Complaint Resolution Centre
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