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refilwe N

1 reviews | Active since Aug 2014

06 Sept 2021, 15:22

STILL WAITING FOR FEEDBACK

i have app**** for a credit card on the 27th August to this day i haven't been told to collect it, i called in and the consultant also called me back but it's still quiet. how long does it take coz it has been too long, I'm thinking of cancelling and going to another bank.

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Replies (1)
Standard Bank
Standard Bank's reply07 Sept 2021, 03:21
Official
Hello Refilwe, 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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