1 reviews | Active since Nov 2012
Still waiting for customer service to respond to my query
Since my last message and Standard banks generic response. I have heard absolutely nothing from Standard Bank. I am going to try and go to the bank ombudsman.
They pretend to respond by placing a generic response and then they never get back to you. Their turnaround time is supposed to be 24 hours. Well its 48 hours later and guess what...the sound of SILENCE
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly email us on the below email address with your account or ID number in order for us to escalate your matter further.
Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Simphiwe Mtolo
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly email us on the below email address with your account or ID number in order for us to escalate your matter further.
Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Simphiwe Mtolo
Complaint Resolution Centre
***
*** (fax)
***
Dear Samantha
Thank you for posting your comments.
Emails were sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Samantha
Thank you for posting your comments.
Emails were sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***