zZ
zunia Z
1 reviews | Active since Jul 2017
06 Feb 2019, 09:16
Still waiting for approval of damages to Home 1 week & counting
Logged a claim for damages to my property after storms. Vendor responded & assessed damages on 30th January. Still waiting for a response from Standard bank assessment. this is shocking!!
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Replies (2)
Standard Bank's replyOfficial
07 Feb 2019, 08:26Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply07 Feb 2019, 08:26
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
***
*** (fax)
***
zZ
zunia Z's updateReviewer Update
18 Feb 2019, 13:02entering week 3 & still no response to my home claim. ref HLC 19/000468. Called your call centre & was told they would escalate this issue. Disgusted.
zZ
zunia Z's update18 Feb 2019, 13:02
Reviewer Update
entering week 3 & still no response to my home claim. ref HLC 19/000468. Called your call centre & was told they would escalate this issue. Disgusted.