Still waiting for a call to fix interest rate.

I phone(multiple times) Standard Bank Homeloans more than a week ago,e-mail and SMS(3 times) and I am still waiting for the home loans department.

I wanted to fixed the interest rate on my bond,but ja so im still waiting.

They did phone 1 time and I could not take the call immediately but phoned them back in just to be told they will phone me. Why they could not put me through to a home loans agent I did not know. I phoned them again and were told they gave it to a supervisor or someone and they are going to phone me back,but still waiting.

I sent them sms's that they say you must do on their website and still im waiting for their call back.

I thought FNB was bad,but this banks tops it and just to top it off their cards dont work at till points.