RS
Robynne S
1 reviews | Active since Jan 2015
30 Mar 2020, 10:05
Still waiting!!
I made a complaint last week about how *********** your staff are.
You assured me the matter will be handled, yet I am still waiting.
What a lame excuse for a bank are you guys? I pay hefty fees each month to receive this terrible service.
Can you please sort out my situation with Emile Henn, Corinne Steph**** and the branch manager at the Stellenbosch Neelsie branch!! This has gone on for months now. The incompetence is appalling!!
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
30 Mar 2020, 10:22Dear Robynne
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply30 Mar 2020, 10:22
Official
Dear Robynne
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial
07 Apr 2020, 13:14Hello Robynne
Thank you for allowing us the opportunity to look into your matter.
We refer to your previous review and we confirm that the matter is being attended to, feedback will be provided as soon as possible.
Kind regards
Complaint Resolution Centre
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***
Thank you for allowing us the opportunity to look into your matter.
We refer to your previous review and we confirm that the matter is being attended to, feedback will be provided as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply07 Apr 2020, 13:14
Official
Hello Robynne
Thank you for allowing us the opportunity to look into your matter.
We refer to your previous review and we confirm that the matter is being attended to, feedback will be provided as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
We refer to your previous review and we confirm that the matter is being attended to, feedback will be provided as soon as possible.
Kind regards
Complaint Resolution Centre
***
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