jV
jason V

1 reviews | Active since Jun 2023

17 Jul 2023, 12:35

Still waiting

3rd post and still waiting for Standard Bank. The last time I posted on this platform they phoned me to find out what the problem was and then promised to phone me back, that was two weeks ago! I've been battling with this for 16 weeks. This after Standard Bank was settled in full on the 28th of April! Last week they sent an invoice for R108 000 for THEIR legal fees. After pointing out that we have a contract agreed upon for full and final settlement they simply reply "Ok, sorry". Yet here I am without money to eat!!! and Standard Bank probably won't bother to phone me again after posting a reply here that they will. Honestly the public should stay away from this bank at all costs whatsoever.

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Replies (2)
Standard Bank
Standard Bank's reply17 Jul 2023, 12:41
Official
Good Day Jason

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply20 Jul 2023, 16:11
Official
Good Day Jason 

We  hope you're well. 

We made three attempts to reach you on your mobile and sadly could not get hold of you. 

We have sent an email so that you can reach out to us at your convenience. 

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 

Kindest regards
Standard Bank Social Media Team