EK
Earl K
1 reviews | Active since Nov 2017
14 Jul 2020, 17:32
Still waiting
Two weeks I stopped my cheque account card because of a ********** activity that took place. I was informed that my new cheque bank card would be available within 3 to 5 days. 2 weeks later and have received no correspondence from Standard Bank. Really poor service lately. Highly disappointed
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
15 Jul 2020, 05:11Hello Earl Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply15 Jul 2020, 05:11
Official
Hello Earl Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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*** *** (fax)
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Standard Bank's replyOfficial
24 Jul 2020, 10:10Dear Earl Koopman
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply24 Jul 2020, 10:10
Official
Dear Earl Koopman
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***