Still waiting and almost 2 weeks

After stopping at the 3rd ATM to draw money for my rent, the machine took my card. I had to drive to another atm for the 4th time now, to stop my card just to find out that it was also not working. Why have ATM's if you cant manage them? I went to the Kenilworth branch and after waiting 50min in a full bank, people being helped before me that came after me, just to find out that my statement shows that I received the money. Now they logged and enqiury to refund me the money. 9 days later and i still havent heard back from Standardbank. I called in and the woman told me the enquiry was done wrong and she had to reload it and i will be contacted within 24hrs. And as you can all guess, I had to call them to follow up now 10 day after visiting the branch. Now they say the enquiry was closed and i should have been paid. But as we know, Standardbank is useless!!! When the hell will I get my money???? This si why I will close my account..... over 10years with Standardbank, just a waste of my money!!!! Very quick to take money but take forever to help. Now who do i sue when i get evicted from my home because i cant pay my rent? I want my money now!!!!!