nK
natasha K

1 reviews | Active since Nov 2012

16 May 2016, 10:59

Still waiting

<p>Thank you Sarah at Clearwater for NOT doing my secure message twice! Thanks for leaving a wrong number on your voicemail and Thank you so much for wasting my time and NEVER getting back to me. </p> <p>Your service is so wonderful they should promote you to UIF.</p> <p> </p> <p>My account was almost frozen - so thanks a hell of a lot for JACK. You're such sunshine in anartica where it matters. </p> <p> </p> <p>Can someone at Standard bank please close my Puresave and 32 day account. </p> <p> </p> <p>Maybe i'll close everything thanks to Sarah at Clearwater and her team leader - who never called back after holding 45 mins just to get hold of them. </p> <p> </p> <p>Totally unappreciate this bad service STANDARD BANK especially since Im with you - ALL MY LIFE </p>

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Replies (1)
Standard Bank
Standard Bank's reply16 May 2016, 13:12
Official
Dear Natasha Thank you for your posting and allowing us an opportunity to investigate your complaint. This matter will be assigned to a resolution specialist who will contact you to resolve your complaint. Kind regards Complaint Resolution Centre *** *** (fax) ***