ME
Murrae-Ann Erfmann

1 reviews | Active since Sept 2011

25 Jun 2022, 22:39

Still ****** useless

I was going to sell my house and app**** for bond cancelation which was confirmed. Have decided not to cancel my bond and have been trying for over 3 weeks to get a response.

Still a USELESS bank - I moved my accounts from Std Useless due to their inability to function 8 years ago. Nothing has changed.

Next step is lodging a complaint with the Ombudsman

0
Replies (1)
Standard Bank
Standard Bank's reply26 Jun 2022, 10:15
Official
Good day Murrae-Ann

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Kindest regards

Standard Bank Hello Peter Team***