Still trying to close my account

Item: Standard Bank
Rating: 1
Author: Stephen N

My experience with SB has been great for the past 7 years but now I have hit a different patch in my life and have to close my account. I have been trying to close my SB cheque account for almost a month now but no success. I keep hearing stories that it can't happen. Please SB, with respect I want answers! I can't keep having to pay for something I don't want anymore. It is not fair.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

25 Aug 2017, 16:16

Dear Stephen

Thank you for posting the message and allowing us the opportunity to investigate the matter.

We will be in contact with you shortly.

Complaint Resolution Centre

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Standard Bank's reply25 Aug 2017, 16:16

Official

Dear Stephen

Thank you for posting the message and allowing us the opportunity to investigate the matter.

We will be in contact with you shortly.

Complaint Resolution Centre

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Stephen N's updateReviewer Update

05 Sept 2017, 09:13

I did/have not received any correspondence from SB

Stephen N's update05 Sept 2017, 09:13

Reviewer Update

I did/have not received any correspondence from SB