Still the worst serving bank

A month ago a wrote a review where standardbank debited money from my acc and the refund which qas a hassle. It took them a month an several emails and several calls from my side as they refuse to contact you back to get my money back. 2 days after they debited again an since then they same pattern follows again struggeling for a week with empty promises. Stay away from standard bank. Everybody makes mistakes but they refuse to assist and mail back or phone so its my own airtime each time explaining the same thing each time. All my business is with standard bank which I will move away from. Avoid the hassle. They really are the worst bank.