Still the worst service Bank in South Africa

Another week passes and still i can get no support from Standard Bank to access my Account which they incidentally incorrectly blocked due to FICA documents they stated they require which were submitted in March 2024 which after one of my previous posts they suddenly located. Now i need to reset my OTP which does not work assumedly because i am trying to perform this function from Europe and historically South African Banks tend to block login attempts from locations outside of South Africa as it is assumed to be a *****ulent action. I have sent so many emails to the whole division when my account is held with the "Account Manager" her supervisor and numerous other members of the same department since this account was blocked by Standard Bank and yet the feedback and support is sp**** to non-existent most of the time. I will now need to resort to a weekly post of this bad service here until this is resolved as Standard Bank only responds to reviews on this "HelloPeter" platform