1 reviews | Active since Apr 2023
STILL THE TITLE HOLDER FOR WORST CLIENT BANK BY FAR
STILL THE TITLE HOLDER FOR WORST CLIENT BANK BY FAR, THEY JUST DONT FOLLOW BASIC INSTRUCTIONS!
Despite AGAIN speaking to and confirming ALL my and ex-partner/co-owners details, homeloan account etc. with the Standard Bank personnel (25, 27 June 2025) and them confirming over phone calls on both days, "I'll get a statement per email (email also confirmed) each month and that my EFT payments on the homeloan account reflects and that the debit order is stopped (which I requested last year October to allow manual EFT payments)".
THEY STILL HAVEN'T SENT THE STATEMENT AND TO ADD TO THIS, THEY STILL TRY AND RUN DEBIT ORDERS PLACING MORE INTEREST ON MY HOMELOAN AFTER BEING PAID 5 DAYS BEFORE DUE!!!!
I want to speak to a Director, NOT a consultant, sales person, insurance or any other department, a DIRECTOR of the bank, clearly there is a serious disconnection between departments or something is seriously wrong with the bank, either way I want an answer and immediate remedial action taken!
Thank you for contacting us for assistance. We strive to make every customer’s experience enjoyable, and we deeply regret not meeting your expectations this time.
Please be assured that we will do our utmost to resolve this issue as soon as possible and find a solution that works for you.
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance. We strive to make every customer’s experience enjoyable, and we deeply regret not meeting your expectations this time.
Please be assured that we will do our utmost to resolve this issue as soon as possible and find a solution that works for you.
Standard Bank Hello Peter Team
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