GA
Gary A
1 reviews | Active since Dec 2015
06 Feb 2016, 12:27
STILL *****ING MONEY
Despite a complaint in October regarding finance charges on my credit card which are not authorised as I do not have any outstanding balance on my card, Standard Bank continues to charge me this fee. They did reverse the amounts for previous months but now charges once again appear on my statement. Think its time to change banks.<br> Could somebody please contact me in this regard.<br> I just wonder how many other card holders are being charged this fee without them knowing!
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Standard Bank's replyOfficial
08 Feb 2016, 13:44Hello ctsa360,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply08 Feb 2016, 13:44
Official
Hello ctsa360,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***