Still receiving phonecalls without solving the problem

I''ll keep on writing queries here until Standard Bank started to do their job. I am still waiting for one of their people, not a machine, to respond. Yes, you guessed correctly, I received another call this morning looking to find Susanna Johanna Bester. But then, I don't think a machine can answer me. I refer back to ALL MY QUERIES . I HAVE MY TELEPHONE NUMBER FOR NEARLY 10 YEARS NOW. I AM NOT THE LADY THEY ARE LOOKING FOR. Is it really so diffiult to understand??? Clear my number from your database, and if you don't know how, find out. I want an answer from you, then I will give my contact telephone number for you to do your job.