1 reviews | Active since May 2016

23 Jan 2017, 14:44

Still nothing from this bank useless

<p>What te hell is going on, I keep on calling and nothing, no one pics a damn phone up at the Sasolburg branch </p> <p>I paid in a check on the 13th January, already when I ask the lady she did not give me a change so the money can be in my account sooner, today is the 23th already , still nothing I call and no one pics up a phone in Sasolburg branch , I need my money to be released as I need the money now.</p>

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Replies (2)
Standard Bank
Standard Bank's reply24 Jan 2017, 13:06
Official

Good day Diané EnMichael Appelcryn

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply25 Jan 2017, 10:32
Official

Dear Diané EnMichael Appelcryn

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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