YvdL
Yolande van der Linde
1 reviews | Active since Apr 2018
23 Dec 2019, 07:44
still not fixed with no response from standard bank the *********** *****
STANDARD BANK IS A SHOCKING DISAPPOINTMENT WE ARE ON THE BRINK OF ENTERING 2020 AND NOW 3YEARS ALONG THE LINE THEY WANT TO HAND ME OVER FOR AN ACCOUNT THAT WAS SETTLED IN 2017 REALLY THEN THE CALL CENTER ADMIT THAT SANDARDBANK HAVE NOT UPDATED THEIR SYSTEM SINCE THEN ON MY ACCOUNT. I AM LIVID NOW THEY WANT 21 MORE DAYS SO THE LAZY ASS PEOPLE WORKING THERE CAN UPDATE THEIR SYSTEM WHY ARE STANDADBANK SO *********** NOW I MUST WAIT ANOTHER 21 DAYS SHOCKING POOR POOR ROTTEN SERVICE THANK GOD FOR CLEAR SCORE WHO SEND UPDATES I WOULD NOT HAVE KNOW ABOUT THIS ROTTEN SERVICE FROM STANDARDBANK
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Standard Bank's replyOfficial
24 Dec 2019, 06:08Hello Yolande
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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********** (fax)
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Standard Bank's reply24 Dec 2019, 06:08
Official
Hello Yolande
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
**********
********** (fax)
***********
***********