Still nor one as contacted me, from standard bank

Hi' nor one as gortten back to me still. from standard bank, regarding my money missing and also this stupid banker Lorraine mpete she is made me been charged for the new card i got. i need those charges removed from my bank statement. because it was her fault in the begginning to not make me be aware of my cards been blocked. and its her responsibility to pay for the card charges or standard bank not me.

im very shocked that nor one as called me still from standard bank regarding this matter. i really need my money thats missing. inclunding the one they deducted from my account for the new card.