1 reviews | Active since Oct 2016
Still no service from standard Bank
<p>I have requested numerous times for Standard Bank to call me back so that I can proceed with closing my account. I am fed up with their service. When I opened the account there were no monthly fees and then suddenly they changed their policy and started charging me every month. Now that I want to close the account they are nowhere to be seen. In the meantime they keep charging me fees for an account that I dont use and have been asking to be closed for the last two months. I have sent numerous secure messages asking for my account to be closed or at least to receive a call back, but it falls on deaf ears. Standard Bank just can't seem to get their act together!</p>
Good day Lindi Botha
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Lindi Botha
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***