AM
Anthony M

1 reviews | Active since Jun 2014

17 Apr 2019, 11:44

Still no response from Standard Bank call back option after two weeks of waiting.

I posted a review of Standard Bank about a week ago. The problem was their call back option. You tick a box and they call you back. I ticked the box and got no response. So the next day I ticked the box again and still I got no response. After my review STD Bank responded to the review and said someone will call. That was almost a week ago and still I'm waiting.

This reminds me of the lates Allan Grey advert. The one about waiting for your money and asking if it's ready and being told to wait some more and when you think you've waited enough you still need to wait some more and that's how it goes.

It's the same with Standard Bank however in their case it's not a good thing.

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Replies (1)
Standard Bank
Standard Bank's reply02 May 2019, 09:33
Official
Dear Anthony 

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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