SA
Sid A
1 reviews | Active since Dec 2011
14 Jun 2021, 06:50
Still no response from Standard after promise to do so
I posted a review on 7 June 2021 regarding receiving no bank statements or response from Standard bank. Their client service department then responded on Hellopeter, promising urgency in addressing my issues. Up to now I have not received any further callback or response. Really Standard Bank, why make promises you cannot keep. You are really taking me for a joke, and it is unacceptable
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Standard Bank's replyOfficial
14 Jun 2021, 11:55Hi Sid A
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply14 Jun 2021, 11:55
Official
Hi Sid A
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***