NJ
Nooraan J
1 reviews | Active since Aug 2013
30 Sept 2015, 11:14
Still no response
I still have not received any feedback from Standard bank wrt the complaint i submitted last week. I want this to be resolved asap.
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Replies (1)
Standard Bank's replyOfficial
01 Oct 2015, 12:50Hello nooraan25,
We thank you for your posting, thus allowing us an opportunity to address your complaint. Kindly accept our sincere apologies for the service breakdown experienced with our institution.
As per email sent to you earlier today, this matter has been addressed and clarity provided regarding our position on the matter.
Thank you for taking time to bring this service gap to our attention.
We value your feedback and continuous support.
Kind regards
Lucy Mo***eng
Complaint Resolution Centre
***
*** (fax)
***
We thank you for your posting, thus allowing us an opportunity to address your complaint. Kindly accept our sincere apologies for the service breakdown experienced with our institution.
As per email sent to you earlier today, this matter has been addressed and clarity provided regarding our position on the matter.
Thank you for taking time to bring this service gap to our attention.
We value your feedback and continuous support.
Kind regards
Lucy Mo***eng
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply01 Oct 2015, 12:50
Official
Hello nooraan25,
We thank you for your posting, thus allowing us an opportunity to address your complaint. Kindly accept our sincere apologies for the service breakdown experienced with our institution.
As per email sent to you earlier today, this matter has been addressed and clarity provided regarding our position on the matter.
Thank you for taking time to bring this service gap to our attention.
We value your feedback and continuous support.
Kind regards
Lucy Mo***eng
Complaint Resolution Centre
***
*** (fax)
***
We thank you for your posting, thus allowing us an opportunity to address your complaint. Kindly accept our sincere apologies for the service breakdown experienced with our institution.
As per email sent to you earlier today, this matter has been addressed and clarity provided regarding our position on the matter.
Thank you for taking time to bring this service gap to our attention.
We value your feedback and continuous support.
Kind regards
Lucy Mo***eng
Complaint Resolution Centre
***
*** (fax)
***