1 reviews | Active since Jul 2014
Still no refund after ATM Cash - 3-4 Weeks Later!!
Service Request No. ********** 520 processed incorrectly
Experienced ATM Cash Jam at Boulders Mall, Midrand
Submitted all information required for money to be refunded including the Standard Bank account into which the money should be transferred (nevermind the question of why the money has to be transferred if I was dealing with hard cash when I attempted to do an ATM deposited the day before - why not refund me my hard cash on site - as I am INSIDE the bank into which my money was deposited)
Consultant deposited the refund into the wrong account and I have note heard anything ever since despite going back to the branch to request finality on this matter.
Shoddy Service
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
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*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Dear Stan A.
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Stan A.
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***