MD
Michelle D
1 reviews | Active since Aug 2013
22 Sept 2015, 12:40
Still no new card after 3.5 weeks
My cheque card was ****** during a smash and grab in August. I ordered a replacement card on 31st August and was told to collect in 5-7 working days.<br> I only went back today, 3 and a half weeks later. The courier has apparently \gotten lost"trying to find the branch. Lost for 3.5 weeks?? Someone send a search party!!<br> It is becoming embarrassing to have so many complaints"
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Standard Bank's replyOfficial
22 Sept 2015, 16:27Hello MichelleJozi,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply22 Sept 2015, 16:27
Official
Hello MichelleJozi,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***