Still no feedback from my query submitted on 14 June

This is the 3rd review I´m writing about the same issue. All I get are the usual platitudes. One "service consultant", Mbalenhle Orrai, eventually rep**** on 23 June, asking me to answer security questions. I answered them, but have heard nothing since. How Standard Bank continues to function, truly amazes me. There is zero customer service from this institution. As I am living overseas at the moment, I can´t go into a branch or call the helpline (this has cost me thousands of Rands calling from overseas and I have gotten nowhere in the past). So I am relying on email communications and this is broken from Standard Bank´s side.