DG
Dianne G
1 reviews | Active since Aug 2015
24 Aug 2015, 18:54
still no feedback
We only received feedback from Standard bank advising they will investigate the matter to date no other feedback since the 5th of August 2015. This is rediculous waiting so long but the home loans collections department is very fast to phone once again to advise the bond is in arrears WHICH IT IS NOT. How far must a person go to get feedback from Standard bank? This is really bad service
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Standard Bank's replyOfficial
26 Aug 2015, 07:12Hello DianneG@,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply26 Aug 2015, 07:12
Official
Hello DianneG@,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***