Still no feedback

After my initial complaint on 25 March 2015 I receifed a call from a customer care consultant who promised someone would resolve my Prestige account, but of course nothing happened. On 27 May 2015 , 2 months later, my so-called personal banker called to find out when I am activating the account. Needless to say, this was quite annoying to have to wait 2 months for a callback. I was fed some lame excuse about emails not working and was told I would be called the following day. Surprise surprise, no callback.<br> <br> Get your act together.