JB
Johan B
1 reviews | Active since Jul 2016
04 Aug 2019, 12:02
Still NO contacy from STANDARD BANK
On 31 July, I lodged a complaint on Hello Peter. To date no one has even attempted to contact me. Taking Debit orders after asset was handed back to Standard Bank on 09/07/2019 allready. https://www.hellopeter.com/standard-bank/reviews/taking-debit-orders-fast-but-battling-to-get-reversal-***
Now, Standard Bank... Please take note, that I will be expecting a Grocery Delivery from you early next week. Seeing that no one is willing to contact me in resolving this issue, I take it my family has become your responsibility. So I will be awaiting Groceries for an entire month, being a family of 5 (3 adults and 2 children) I will also be expecting, that you will be paying my kids school fees as I cant do any of that, seeing that you took the money required for me to do this. As well as the day to day living expences, including all chronical medication my family need on monthly basis....
Standard Bank keeps proving: FINANCIAL CRISIS = NOT STANDARD BANK WORTHY NOR RESPECT
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
05 Aug 2019, 05:21 Hello Johan
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
**** *** *** *** *** **** (fax)
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
**** *** *** *** *** **** (fax)
Standard Bank's reply05 Aug 2019, 05:21
Official
Hello Johan
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
**** *** *** *** *** **** (fax)
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
**** *** *** *** *** **** (fax)
JB
Johan B's updateReviewer Update
05 Aug 2019, 17:11Today 5 August 2019, marks end of Work Day 3 After initial complaint... Yet, No contact from anyone within Standard Bank... I will keep posting till I get an answer. And I'm still awaiting my kids school fees to be paid, as well as Groceries and chronic medication delivery
Proof that, FINANCIAL CRISIS = NOT STANDARD BANK WORTHY NOR RESPECT
Proof that, FINANCIAL CRISIS = NOT STANDARD BANK WORTHY NOR RESPECT
JB
Johan B's update05 Aug 2019, 17:11
Reviewer Update
Today 5 August 2019, marks end of Work Day 3 After initial complaint... Yet, No contact from anyone within Standard Bank... I will keep posting till I get an answer. And I'm still awaiting my kids school fees to be paid, as well as Groceries and chronic medication delivery
Proof that, FINANCIAL CRISIS = NOT STANDARD BANK WORTHY NOR RESPECT
Proof that, FINANCIAL CRISIS = NOT STANDARD BANK WORTHY NOR RESPECT
JB
Johan B's updateReviewer Update
06 Aug 2019, 22:47 Today marks Day four, with NO contact from Standard Bank at all after initial complaint, and even this one. Just goes to show what they feel for the "average person". Despite the stating as above:
Hello Johan
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Except for Manager from Mall at Carnival, that said they informed him him, "they are still looking into the request for a reversal of funds"
Standard Bank has lost my respect. Thank You for showing your true moto:
Proof that, FINANCIAL CRISIS = NOT STANDARD BANK WORTHY NOR RESPECT
Hello Johan
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Except for Manager from Mall at Carnival, that said they informed him him, "they are still looking into the request for a reversal of funds"
Standard Bank has lost my respect. Thank You for showing your true moto:
Proof that, FINANCIAL CRISIS = NOT STANDARD BANK WORTHY NOR RESPECT
JB
Johan B's update06 Aug 2019, 22:47
Reviewer Update
Today marks Day four, with NO contact from Standard Bank at all after initial complaint, and even this one. Just goes to show what they feel for the "average person". Despite the stating as above:
Hello Johan
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Except for Manager from Mall at Carnival, that said they informed him him, "they are still looking into the request for a reversal of funds"
Standard Bank has lost my respect. Thank You for showing your true moto:
Proof that, FINANCIAL CRISIS = NOT STANDARD BANK WORTHY NOR RESPECT
Hello Johan
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Except for Manager from Mall at Carnival, that said they informed him him, "they are still looking into the request for a reversal of funds"
Standard Bank has lost my respect. Thank You for showing your true moto:
Proof that, FINANCIAL CRISIS = NOT STANDARD BANK WORTHY NOR RESPECT
JB
Johan B's updateReviewer Update
11 Aug 2019, 20:13 Up to date, since the second of June no contact whatsoever from Standard them selves ever since my first attempt to contact them for help. Then they still take debit orders, leaving a family without finances for the month. My family is still awaiting groceries and chronic medication delivery from you, since you took responsibility of my family by leaving me without finances to support them!!!! Even though the CUSTOMER attempted to make first contact. Standard Bank doesn't care about anyone else than themselves, and milking you in any way possible way financially. I will not recommend Standard Bank to ANYONE, and I will share my experience with EVERYONE, why not to make use of this "so called bank"
Standard Bank = Financial DIFFICULTIES, NOT CUSTOMER WORTHY NOR RESPECT
Standard Bank = Financial DIFFICULTIES, NOT CUSTOMER WORTHY NOR RESPECT
JB
Johan B's update11 Aug 2019, 20:13
Reviewer Update
Up to date, since the second of June no contact whatsoever from Standard them selves ever since my first attempt to contact them for help. Then they still take debit orders, leaving a family without finances for the month. My family is still awaiting groceries and chronic medication delivery from you, since you took responsibility of my family by leaving me without finances to support them!!!! Even though the CUSTOMER attempted to make first contact. Standard Bank doesn't care about anyone else than themselves, and milking you in any way possible way financially. I will not recommend Standard Bank to ANYONE, and I will share my experience with EVERYONE, why not to make use of this "so called bank"
Standard Bank = Financial DIFFICULTIES, NOT CUSTOMER WORTHY NOR RESPECT
Standard Bank = Financial DIFFICULTIES, NOT CUSTOMER WORTHY NOR RESPECT