Still no cheque card

Early this year I opened a bank account at Standard bank, the guy came out to my work place and helped me fill out the documents and a few days later he sent me an email with my banking details. I was impressed with their service and thought I would get my card a week or so later, its been about five months now and apparently a card was never ordered for me. I have phoned the person who opened the account for me, he told me he had ordered the card, I went to the branch found out he had left, transferred to another branch and I was left with no card, I was issued with a 'temporary' debit card which promptly got swallowed by the machine as it was not linked to any account. I went back into the bank was issued another card went outside and was unable to draw money. I went back into the bank was put into a que to draw from inside the branch, they charged me for transacting inside. A few days later I got a call from a complete stranger who told me I had drawn money from an atm and I had purchased groceries from fruit and veg, I thought I was being ****med and called the bank. I was told to go into the bank and have my profile looked at, after alot of back and forth they deactivated my