Still no cell-phone banking 3months later

I had a Titanium account opened at Fordsburg Branch, ended up closing it due to bad service, I opened an Access account on 10th June 2015 and still I am not able to view my salary or perform transactions to my beneficiaries. I have had endless problens with Standard bank and they don't seem to be sorted out - the service is definately not of good quality and this is when I ask, \how then can we be moving forward?"like really!"""