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wdutton W
1 reviews | Active since Apr 2017
01 Feb 2024, 13:04
Still no call back on my problems with debit order from their cell phone department.
Still no call back from anyone from this bank concerning their debt order problem. Worst service by any bank and cell phone supplier.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
01 Feb 2024, 13:06Dear Wally,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Our team will reach out to further assist.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Our team will reach out to further assist.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Feb 2024, 13:06
Official
Dear Wally,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Our team will reach out to further assist.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Our team will reach out to further assist.
Kindest regards,
Standard Bank Hello Peter Team
***
wW
wdutton W's updateReviewer Update
01 Feb 2024, 21:51I have received the above reply several times, but no call or problem resolved. I aslo don't believe that it will be different this time. Maybe the best option is to just try to close this account, cut my losses and move on.
wW
wdutton W's update01 Feb 2024, 21:51
Reviewer Update
I have received the above reply several times, but no call or problem resolved. I aslo don't believe that it will be different this time. Maybe the best option is to just try to close this account, cut my losses and move on.
Standard Bank's replyOfficial
05 Feb 2024, 13:54Hi Wally
Thank you for taking for taking our call. As per our telephone conversation the standard bank mobile as advised us the matter has been escalated and feedback will be provided.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance.
Thank you for taking for taking our call. As per our telephone conversation the standard bank mobile as advised us the matter has been escalated and feedback will be provided.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply05 Feb 2024, 13:54
Official
Hi Wally
Thank you for taking for taking our call. As per our telephone conversation the standard bank mobile as advised us the matter has been escalated and feedback will be provided.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance.
Thank you for taking for taking our call. As per our telephone conversation the standard bank mobile as advised us the matter has been escalated and feedback will be provided.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team