RV
Riaan V

1 reviews | Active since Nov 2021

30 Jan 2025, 16:51

Still no assistance from Prestige Banking

I have no left 13 messages and send 4 email to my so called personal banker Fikile Mcunu and I cc Jonas Semakale

Please can someone from Standard bank assist me in 1) Closing my Prestige bank account 2) Change my debit order details on my RCP

0
Replies (3)
Standard Bank
Standard Bank's reply30 Jan 2025, 16:59
Official
Good day Riaan, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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RV
Riaan V's update04 Feb 2025, 14:30
Reviewer Update
No Idee how the deceased department is involved in this matter
Standard Bank
Standard Bank's reply05 Feb 2025, 09:01
Official
Good day Riaan,

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience.  

Kindest regards 
Standard Bank Hello Peter Team 
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