STILL NO ACCESS TO MY INTERNET BANKING PROFILE AFTER MONTHS OF COMPLAINTS!!!!!

I still cannot access my Internet Banking profile after Standard Bank blocked my access due to their error of my account "Apparently" not being FICA compliant. I have logged numerous complaints on this platform, had calls from the Account Manager who apparently had IT fix the problem to tell me to log in again, change my password and all will be fine. I try to follow their steps only to get the same error result and then? Radio Silence from Standard Bank for another week or 2 until i publish another review like this one. Can somebody please do their job and fix this mistake that was a Standard Bank error to start with???????