Still no access bond

I have been waiting for two years for standard bank to give me an access bond, I have been into the branch 6 times, written over ten letters, complained on hello Peter and still I do not have an access bond. I am disgusted with their lack of service. They had great service when the water me to move from Nedbank to Standard bank but now that I am their client they couldn't care less. If anyone is thinking of moving banks, better the devil you know. <br> <br> I am a prestige client but that apparently makes no difference.<br> <br> I would appreciate my access bond being sorted and once that has happened then someone from standard bank can contact me.