AK
Adrian K

1 reviews | Active since Oct 2024

01 Oct 2024, 09:19

Still have not received my card

Upgrade my account to premier account about a month ago. Still waiting for my card- after speaking to number of people still not received my card- even my own banker advised she will sort it out still nothing

0
Replies (2)
Standard Bank
Standard Bank's reply01 Oct 2024, 09:23
Official
Good day Adrian.

We are saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply03 Oct 2024, 16:30
Official
Good day Adrian. 

Thank you for allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
***