Still getting fees for a closed bank account!

<p>I am a standard bank Prestige banker (not sure if that even has any benefits) and I was tired of all the fees and poor service I was receiving from Standard Bank in general so I closed my account and moved to Capitec (best move ever).</p> <p> </p> <p>I closed my account in the Cresta Branch, early December 2016. They even made me pay a small amount to balance my outstanding amounts, and then cut my credit card up in front of me. Fast forward three months later and I am led to believe that I still have admin fees and building up on this account, and what is worse is that I received a payment from one institution that has basically been dissolved due to a build up of these fees. I have hard evidence that I closed this account, and now the bank has essentially ****** me of money.</p> <p> </p> <p>So in good faith I try to resolve this matter with Prestige banking before I go to platforms like these. They of course can not help me and transfer me to the Cresta Branch, which after waiting several minutes on the phone cuts me off. This is exactly why I should have cancelled the account sooner.</p> <p> </p> <p>How do I resolve this, and how many other people share my frsutration with shocking service??</p>