1 reviews | Active since Feb 2018
*****sters Bank consult
Pit the is no minus review. I called the general banking department spoke to Zandile she refused to give her surname apparently they are not allowed. Told her that I had been on the line for over 15 after being transfered to cancel a policy. She promised to stay with me on the line then dumped my call with claim. I again spoke to Siya and again explained that I have been trying to cancel but I cannot get through to cancelation department. I waited for over 30 minutes. That department keeps on direct me back to the ivr. Please not that I was only trying to get a qoute but the branch consultant told me that I need to go the whole nine yards and cancelation can be done on the app. An option that is not even available
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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