*****ster keeps my email and I must get another one for the app

The rating is Zero (point of clarity) I opened a business account that I can’t use because they say someone used me credentials and now I must get new email adress. I have a business account that I can’t transact in because they can’t open an app for me unless I get another email adres. They can’t cancel the ***** emailer and I cones straight to my current email. What a nightmare