1 reviews | Active since Mar 2015
*****ster enablers
How are you expecting me to know and understand "card cloning/swapping"?
I got a call from your investigator advising me to go watch Videos on youtube and really all I learnt is as long a card is in hand there's no running away from them?
Now, my query is on the transactions that were supposedly made with "my card" which "the machine never ejected" by the way. I have a receipt from the machine my son was using which is timed the same time the money was withdrawn and the last transaction is even worse, I was in the shop waiting to see surveillance when the card was used about15min away from where I was, while on the phone awaiting a consultant to assist with the claim...?
And your consultants tell me the claim is rejected because the bank can't take responsibility of the usage of my card...WHICH THE MACHINE NEVER EJECTED AND I MUST LEARN ABOUT CARD SWAPPING/CLONNING....REALLY?
Thank you for writing to us on this issue.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We will request our agents to review case outcome and revert back with further feedback.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for writing to us on this issue.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We will request our agents to review case outcome and revert back with further feedback.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
It's been a month since I was ****med by your ATM(card not ejected, yet money withdrawn at another atm with it?
It's been a month since I was ****med by your ATM(card not ejected, yet money withdrawn at another atm with it?
Our team is dedicated to resolving it promptly and will provide you with feedback as soon as possible.
We truly appreciate your patience during this time.
Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team is dedicated to resolving it promptly and will provide you with feedback as soon as possible.
We truly appreciate your patience during this time.
Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***