lS
lerato S

1 reviews | Active since Oct 2012

19 Apr 2023, 11:48

STELLA SERVICE FROM LINDI WOODMEAD

Good day I'd like to bring to your attention the Stella service I received from your Woodmead branch manager yesterday afternoon. I had been waiting too long in the queue to be assisted, the wait agitated me as I left my husband and 2 months old baby in the car so I decided to approach the security guard to ask where I could find the branch manager, with a smile he was kind enough to walk me to her office. I got there, spoke to the lady who introduced herself as Lindi. She was also kind enough to stop what she was doing and assisted me without referring me to someone else. She checked for me if I had the cover in place for the things I needed to claim for and also advised me how to go about it. She apologised for the long wait. For me that was Stella! This is one of the reasons I have been a loyal customer and never considered moving from Standard bank despite its hiking bank charges but I'd honestly rather pay for service. With that said, I'd like to thank sisLindi once again, I can assure Standard bank headquarters that the Woodmead branch is definitely in great hands. She is taking it to new heights if not yet.

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Replies (1)
Standard Bank
Standard Bank's reply19 Apr 2023, 11:57
Official
Good day Lerato

Excellent customer service is our priority, and we are happy that we met that mark! 

Thank you for leaving an amazing review. It means the world to us and to our entire team! 

We look forward to serving you again soon!

Kind regards

Standard Bank Help Centre
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