1 reviews | Active since Dec 2016

13 Dec 2016, 08:49

steeling money from clients via ***** emails

<p>standardbank send me a link to my cellphone said thwere is an payment to my account, i opened the mail to see waht payment was done to my account, balance showed 0.17c , two days later on payday 25/10/2016 the same email came again, i opened it to see what payment was done, still nothing showed, however 10 minuts later R1500.00 was ****** from my account, i reported the matter to satndardbank ***** department, where they told me it will take 6 weeks, today 13/122016 i got a phone call from standardBank informing me that Standard bank is not relaible for my los due to the fact that i am an active internet user..........now i ask you all banks premote the fact that we must use internet and swipe and not use cash .........now that we do that they seel your money ............the very same thing happened to a colluge of mine the day before from ABSA bank</p>

0
Replies (1)
Standard Bank
Standard Bank's reply14 Dec 2016, 08:39
Official

Good day Hendrik Oberholzer

Thank you for your posting.

We apologise that you have experienced this incident.

Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards

Complaint Resolution Centre
***
*** (fax)
***