MM
Mario M

1 reviews | Active since Nov 2016

29 Nov 2016, 17:46

*****ing my money

<p>Dear Standard Bank</p> <p> </p> <p>I just want to know who gave you permission to "transfer" more than R10 000 out of my account??? I am under debt review, and the last call you gave me was to find out if I could pay more. I asked you to call me back, in order to discuss it with my wife. I never heard from you again, and now this morning you decided to transfer money out of my account. When I phoned the call centre, I was told I have to go to my nearest branch to try and sort this out. </p> <p> </p> <p>This is totally against the CPA, I never gave you permission and no arrangements were made.</p> <p> </p> <p>So get ready, I am coming for you and I expect you to refund me my money and cover all the costs for my debit orders that will be deducted when there is currently no money in my account.</p> <p> </p> <p>One word to explain your service - pathetic.</p>

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Replies (1)
Standard Bank
Standard Bank's reply30 Nov 2016, 14:48
Official

Good day Mario Mulder

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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