1 reviews | Active since Nov 2016
*****ing my money
<p>Dear Standard Bank</p> <p> </p> <p>I just want to know who gave you permission to "transfer" more than R10 000 out of my account??? I am under debt review, and the last call you gave me was to find out if I could pay more. I asked you to call me back, in order to discuss it with my wife. I never heard from you again, and now this morning you decided to transfer money out of my account. When I phoned the call centre, I was told I have to go to my nearest branch to try and sort this out. </p> <p> </p> <p>This is totally against the CPA, I never gave you permission and no arrangements were made.</p> <p> </p> <p>So get ready, I am coming for you and I expect you to refund me my money and cover all the costs for my debit orders that will be deducted when there is currently no money in my account.</p> <p> </p> <p>One word to explain your service - pathetic.</p>
Good day Mario Mulder
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Good day Mario Mulder
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
