*****ing money from their customers

Hi<br> <br> So Elvis from CRC managed to resolve my double debit query last month and lo and behold another debit occured this month for the same transactions, for ONE transaction I did in January and February. My account is now overdrawn, I am short on cash that was *******LY deducted and have a penality fee deducted from my account.<br> <br> I want my money ASAP PLUS THE FEE TO BE REVERSED and compensation for this grief!!! This has better not this affects my credit rating.<br> <br> I swiped once for the transactions and you dare insinuate that it may have been declined and I used another card???? How dare you, I have banked with you guys for a while, I will know if a transaction declines etc..<br> <br> Explain why the debits are happening days apart for the same amount? If it declined or if the amount was deducted twice etc I would have received an sms then and there. I think your system has a glitch and you do not want to admit.<br> <br> Either way, I want my MONEY NOW