RG
Riaan G

1 reviews | Active since Oct 2009

13 Dec 2018, 00:20

*****ing money and refusing to close account

I don't know why business clients have business bankers. A debit is going off the account Every month that anyone refuses to stop at the bank. My banker was notified several times, but nothing done. Whenever you go to the branch, no banker available. I tried closing the accounts, cant.

***** bank is an understatement

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Replies (2)
Standard Bank
Standard Bank's reply13 Dec 2018, 03:45
Official
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:  -          Email: ***    We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
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Standard Bank
Standard Bank's reply21 Dec 2018, 14:37
Official
Dear  Riaan 

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that the matter is being attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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