STD Shocking Service

Item: Standard Bank
Rating: 1
Author: Carol D

I complained STD On Monday with Computerised Auto Response from STD saying : Customer's service is number one........ What a Waste of time, no one cares about sorting the problem. Again, STD said they tried to contact me to no avail : Again that's loads of lies, I have given them my contact number and so far no one makes contact with me.

Mar 06, 2019/ 8:15 am

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

06 Mar 2019, 08:38

Dear Carol

Thank you for posting your comments.

This matter is receiving our attention and we will get someone to contact you shortly.

Kind regards

Complaint Resolution Centre
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Best regards,

Standard Bank's reply06 Mar 2019, 08:38

Official

Dear Carol

Thank you for posting your comments.

This matter is receiving our attention and we will get someone to contact you shortly.

Kind regards

Complaint Resolution Centre
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Best regards,

Carol D's updateReviewer Update

12 Mar 2019, 08:58

A gentleman did call me at (011) ********** yesterday between 3:05 to 3:25pm and I told him I need to leave and he call me back after 4:10pm to continue the conversation, well he never did ! Mar 12, 2019/ 9 am

Carol D's update12 Mar 2019, 08:58

Reviewer Update

Standard Bank's replyOfficial

12 Mar 2019, 10:49

Hi Carol

I tried calling but the lady who answered the phone advised you were busy. Please confirm when can I contact you again.

Best regards,

Standard Bank's reply12 Mar 2019, 10:49

Official

Hi Carol

I tried calling but the lady who answered the phone advised you were busy. Please confirm when can I contact you again.

Best regards,