Std Lotto system took opertunity from me to win

Standard bank admidted that there lotto system failed me on 23 Feb 2022.know they only want to refund the lotto money I played. My answer is No, No, No Your system failed me from be comming millionair. What fair is given me the jackpot money which I could have won. You better fix it quick. I want my rigthful money