LC
Lynette C
1 reviews | Active since Jun 2021
03 Jun 2021, 14:27
STD HONOURING FEE R132.00
I had R400 paid into my access account and I swiped for R323.00, Because the hardware store did not bank the same day or next day STD Bank debited my account with R132.00 to honour that transaction. I had to pay R132.00 to honour a transaction that I made with an available credit of R400.00 I have logged a call with *** and sent 2 emails but STD just doesn't care enough to call me back. Is the bank all about *****ing money now. No response no nothing. they just ignore their clients and hope they get tired and shut up about the service and taking clients money.
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Standard Bank's replyOfficial
04 Jun 2021, 01:26Hello Lynette
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply04 Jun 2021, 01:26
Official
Hello Lynette
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***