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christa C
1 reviews | Active since Sept 2016
22 Apr 2020, 11:32
STD don't care about their clients in the hard time of the CoronaVirus...
With everything that is going on with the CoronaVirus. STD bank still sent their clients details to Attorneys to force them the do payments. I can't believe this where the Minister told last night again that everybody is going to struggle. And getting paid that STD bank still hand clients files to attorneys. So we not only fear for the virus now but also for all the emails and phone calls from attorneys. This is not right. You email STD bank nobody reply. Only phone calls from attorneys... NO STD bank you not there for you clients... THIS IS VERY BAD>
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
22 Apr 2020, 14:16Dear Christa
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
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Kind regards
Complaint Resolution Centre
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Standard Bank's reply22 Apr 2020, 14:16
Official
Dear Christa
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
***
***
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
23 Apr 2020, 22:19Dear Christa
Thank you for allowing us the opportunity to address your complaint.
An e-mail response has been send to you on 23/04/2020
Kind regards
Complaint Resolution Centre
**********
***********
Thank you for allowing us the opportunity to address your complaint.
An e-mail response has been send to you on 23/04/2020
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply23 Apr 2020, 22:19
Official
Dear Christa
Thank you for allowing us the opportunity to address your complaint.
An e-mail response has been send to you on 23/04/2020
Kind regards
Complaint Resolution Centre
**********
***********
Thank you for allowing us the opportunity to address your complaint.
An e-mail response has been send to you on 23/04/2020
Kind regards
Complaint Resolution Centre
**********
***********
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christa C's updateReviewer Update
22 May 2020, 09:44STD bank is still arrasing me and my husband like every second day they phone us for payments. This must stop or i' will take this matter further. We apply for all our accounts in the beginning of lockdown for holiday payments. If the phone calls not going to stop i'm going to take this matter further because you arrasting people in the covid19 that is already stressing out that lose income. Sort the holiday payments on our accounts out and STOP PHONING - DONT' GIVE ME AN ANSWER IT'S THE COMPUTER - !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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christa C's update22 May 2020, 09:44
Reviewer Update
STD bank is still arrasing me and my husband like every second day they phone us for payments. This must stop or i' will take this matter further. We apply for all our accounts in the beginning of lockdown for holiday payments. If the phone calls not going to stop i'm going to take this matter further because you arrasting people in the covid19 that is already stressing out that lose income. Sort the holiday payments on our accounts out and STOP PHONING - DONT' GIVE ME AN ANSWER IT'S THE COMPUTER - !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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christa C's updateReviewer Update
22 May 2020, 12:08This is now the 4th time on one day that STD bank is phoning. Stop phoning and sort out the holiday payments NOW !@!@!@##@$W
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christa C's update22 May 2020, 12:08
Reviewer Update
This is now the 4th time on one day that STD bank is phoning. Stop phoning and sort out the holiday payments NOW !@!@!@##@$W